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Plantronics Savi 700 Series (W710, W720, W730, W740): Calling Tips ; Outgoing Calls

Plantronics W730 Wireless HeadsetFor Savi 700 series model information:

Plantronics W710 – Single-Ear Wireless Headset

Plantronics W720 – Dual-Ear Wireless Headset

Plantronics W730 – Over-the-Ear Wireless Headset

Plantronics W740 – Convertible Wireless Headset

Place a desk phone call:

While wearing your headset, short press the base desk phone button.  If you don’t have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset receiver before and after each call.

Dial a call using your desk phone.

To end the call, press the headset call control button on the headset and hang up the handset receiver.

Alternatively, you can place an outgoing call by pressing your headset call control button, then dialing from your desk phone if the desk phone is the “default line”.

Place a mobile phone call:

While wearing your headset, quickly press the base mobile button.  If you place the mobile phone call without pressing the base mobile button first, the audio will stay on the mobile phone. If you would like to transfer the audio to your headset, short press the mobile base button.

Dial a call from your mobile phone.

End the call by pressing the headset call control button.

Hands-free dialing: To enable hands-free dialing, install the Plantronics software. Once installed, go to Start >Programs > Plantronics > Plantronics Control Panel > Device Settings > Base and activate Initiate

Mobile voice commands.  For hands-free dialing, initiate the mobile call from the base by pressing the base mobile button.  Your mobile phone will prompt you for voice commands.  Alternatively, you can dial a number from your mobile phone and then press the base mobile button to move the audio to the headset.

Place a Softphone Call:

While wearing your headset, short press the base computer button.

Dial a call from your computer softphone.

End the call by pressing the headset call control button.

Softphone Compatibility:

Remote call answer/end from the headset is available for compatible softphones with no additional steps by the user except Skype.  For a list of compatible softphones visit Plantronics Downloads & Apps.

For Skype support, follow the steps below.

Skype will display the following message during the install of Plantronics Unified Runtime

Engine “PlantronicsURE.exe wants to use Skype”.  Choose “Allow Access” to connect.

You can also check Savi 700 Series (710, 720, 730, 740) Skype connection status by going to Skype and checking the

Tools > Options > Advanced > Advanced Settings > ”Manage Other Programs Access” setting.

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