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Installation Instructions for Wireless Training Adapter 03929-63

The listed instructions are for two Plantronics Wireless Headsets with or without an HL10 handset lifter.   There are different Plantronics products that can be used with this adapter.  See our website for other configurations in the HDI Wireless Training Adapter User Guide. Training Adapter (03929-63): The training adapter ships with its own cord. The … Continued

Emergency Call Center Consoles

We have customers calling from emergency call centers asking about headsets for the consoles they are using.  One of the first questions we ask is, “Are you using a 4-wire or 6-wire application”? It is important that we have the correct information so we can get the correct equipment for your needs. Products for 4-Wire … Continued

Is the 03929-63 HDI Wireless Training Adapter Just for Wireless Headsets?

Question:  Is the Headset Training Adapter just for wireless headsets?  I have an older S10 (Updated to S12) amplifier and some headsets, and would like to use them for training. Answer:  In a word, no, it has multiple applications (okay five words).  A Headsets Direct original product, the Wireless Training Adapter began as an answer … Continued

Best 5 Corded Headsets from Plantronics – November 2011

1) HW251– A great, dependable single-ear headset for a quiet environment at the office or at home.         2) HW251N – Our best selling noise-canceling headset for that loud environment.  This headset will block out about 75% of your background noise.       3) HW261N – A binaural (dual ear) noise-canceling headset that … Continued

Plantronics Blackwire C435 Computer Headset

Were you sad to see the .Audio 480 USB headset go away? Those of us who travel and like to stay connected through our laptops were sad when they discontinued the .Audio 480 USB.  The sleek styling and good stereo sound were hard to beat.  Shucks, it worked really well on our regular PC’s at … Continued

How do I Connect My HW291N Headset to a Computer Inexpensively?

Question: I like the sound of my HW291N (Updated to HW710) headset but is there an inexpensive way to connect it to my computer?  Also, I want it to be able to connect to the USB port on my computer. Solution: You don’t have to look very far, my friend.  Plantronics has a very simple user-friendly … Continued

Plantronics 5 Most Popular Computer Headsets – October 2011

1) Blackwire C210-M – This headset is great when your office is your PC.  Whether you work from home, the road, or downtown, this is designed to function only with Microsoft® Lync™.  What could be termed a great headset because of the inline features on the cord, mute, volume up and down, answer / end call.  These … Continued

Are There Really Two Different HL10 Handset Lifters?

I ordered the HL10 Handset Lifter as a replacement for one that broke after two years of operation. The replacement is 99% the same, I say 99% because of one small problem, the 3.5mm plug is different… Unfortunately it can really be easy to get the wrong plug type when you don’t know or don’t … Continued

HW710 EncorePro Headset

HW710 EncorePro Headset When I use this headset I can relax, it is easy on the ear with the leatherette earpad.  This headset comes with a noise-cancelling microphone that has an adjustable and extendable boom for exact positioning.  The HW710 Headset lets you hear conversation around you so you know what is going on, but … Continued

Headsets Directs Wireless Headset Training Adapter 03929-63

Headsets Direct developed a product several years ago that allows you to use your Plantronics wireless headsets for training purposes. This little device, part number 03929-63, will work on just about any office phone that your Plantronics wireless headset works on. It’s really very simple to set up and use. It allows you to choose … Continued