The Problem: I have had my Plantronics CS55 wireless headset & HL10 handset lifter for several weeks now, and they have been working great! Recently, however, it has dropped a couple of calls in mid-conversation. What’s up? The Solution: If the HL10 lifter is actually hanging up the phone mid conversation there are several possible … Continued
Although the Plantronics CT12 and Plantronics CT14 systems look alike, they do use different headsets. The CT12 headset (part # 64378-01) has a red light on the end of the microphone that illuminates when in use (on a call), the remote unit sends an “electronic pulse” to the headset which makes this happen. Other headsets, including … Continued
The SPA504G is a VoIP Phone from Cisco which seems to be geared towards smaller companies. This model comes with 4 individual call lines with dedicated buttons for Headset, Mute, Volume, Hold, Menu settings, Speakerphone and Voicemail access. No AC power supply is needed, it can use POE (Power Over Ethernet). This phone has a 2.5mm headset … Continued
First there are two types of Audio IQ. AudioIQ for Bluetooth Headsets makes wireless conversations effortless and pleasant, regardless of the environment. For incoming calls, AudioIQ automatically adapts to background noise levels and intelligently improves the receive quality, clarity and volume level. For outgoing calls, AudioIQ reduces background noise for listeners up to 7-8 decibels, … Continued
Solution: If you have a headset jack on your phone, it will either be an RJ9 (square like the handset jack) or round (usually 2.5mm in size). I’m talking about a corded phone (the handset has a cord attached and it’s plugged into the base of the phone) not a cordless phone. Sometimes the jack … Continued
A customer recently told us their homework assignment was to find out, “What is the difference in a Plantronics headset and a multimedia headset bought from Radio Shack?” That is a very good question, and a great homework assignment! Typically the headsets that you find in retail stores are what is considered to be “consumer grade” … Continued
I was talking to a customer of a small insurance agency about a problem he was having with getting a new employee quickly up to speed to assist clients with questions from incoming calls. The challenge as he described it is every time we have a new hire, or even expand job duties during times … Continued
If you’re planning to attend CES 2010, stop by the Plantronics booth to see all of the latest headsets for business, home and on-the-go! Las Vegas, Nevada January 7-10, 2010 Plantronics Booth – South Hall 1, #21922
Plantronics will be changing the MSRP prices listed on the following models to provide pricing consistency and product differentiation to our consumer market. This change only affects the legacy Plantronics Bluetooth headsets listed below. Plantronics.com will be updated by Dec. 31, 2009. Product Current MSRP Price New MSRP Price D925™ $149.95 $129.99 Plantronics Voyager® 520 … Continued
End of Life: 76777-01 Vehicle Power Charger Micro-USB Product Name: Vehicle Power Charger Micro-USB Model/Part #: 76777-01 Last Order Date: While supplies last Last Ship Date: While supplies last Replacement Part: Universal Mobile Charging Kit, SKU #81291-01