I love it! I have Fibromyalgia and my neck hurts when I have to hold a phone to my ear with my shoulder. Now I am free of pain and can walk around my work area as well. – Anna We are very pleased with our CS55 headset and HL10 lifter. Our customer service representatives … Continued
Q: Can I use the Y-Training cord on my computer for training purpose? A: If you are using a USB adapter, like one of the DA series and an H series headsets, you can use the Y-Training cord. Unplug your H series headset from the DA adapter, plug the training cord into the DA adapter and then plug … Continued
Q: Will my Plantronics CS55/HL10 work with either a digital or analog phone system? A: With the CS55/HL10 combination you will be connecting the wireless headset base to the phone where the handset is connected. Think of it as a wireless extension of your handset. By reconnecting your handset to the front of your wireless headset base you … Continued
Q: What is the pass code that I need to link my bluetooth to my cell phone? A: For a Plantronics headset is is 0000. Each bluetooth manufacture has it’s own code for their product.
Registering your Plantronics Calisto Pro handset with the charging base:Your handset comes pre-registered with the base. If the handset screen displays “Searching for base” even when the handset is on the base and the AC power adapter and phone cord are properly connected, follow these steps to re-register the handset with the base. 1. On … Continued
Plantronics announced today their newest model for Bluetooth cellular users, the Discovery 975. Built on the strong foundation of the Discovery 925, the 975 will now include AudioIQ2 which is a dual mic system allowing one microphone to target your voice and the other mic to target back ground noise. This makes your voice crisp … Continued
After talking to Plantronics tech support, regarding the MOC headsets, we learned the following: HW251N-USB (discontinued) – The same as the one below but not MOC certified – QD and hardwired versions. HW251N/DA (digital audio) M (Microsoft) – Single ear with QD feature – MOC certified, has the firmware to default to MOC plug & play and … Continued
Q: On the Plantronics Wireless Units (like the CS55) what is the A-B-C-D switch on the bottom of the unit and the 1-2-3-4 switch on the back of the unit? Are these volume control buttons? A: The A-B-C-D switch is your Outgoing Microphone volume (how people hear you): A is the lowest, D is the … Continued
Q: I purchased a Y-Training Cable (part #27019-03) to use on my Avaya Phone with a HIP cord (part# 61804-03). I can not get the training cable to fit on my HIP cord, what am I doing wrong? A: Make sure you are plugging your two headsets into the two short cords on the training cable. … Continued
Q: How can I let someone know that I am on a call when they walk up to my desk and I’m using my Plantronics CS55 Wireless Headset? A: you can get the Plantronics “Busy Light” (65116-02) or “On Line Indicator” (OLI) that flashes when you are on a call. You can put it on … Continued