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IT Solutions in the Headset World

Information Technology (IT) is what seems to drive business today.  Just about every company has its IT department made up of personnel trained to help it run smoothly.  They can work on anything from maintaining computer mainframes, to fighting viruses, to programming a simple phone.  Speaking of the simple phone, or PlainOldTelephoneS (POTS for short), … Continued

Headsets with Ear Cushions That Will Completely Cover Your Ears!

The Supra and SupraPlus headsets have an additional ear cushion that can be purchased separately to help cut down on the noise level around you.  With one or both ears completely covered, you can give your full and complete attention to your calls, instead of being distracted with the noise level of your coworkers. You … Continued

The World is Making Lemonade – SIP and Serve Blog

By David Byrd This past weekend I hosted a dinner party, so Friday was a simple affair of brined pork chops and roasted potatoes. However, Saturday was my first grilled or smoked dinner. It was not a BBQ or casual affair. We started with smoked salmon served with an avocado purée, smoked fontina cheese and … Continued

Plantronics Terms & Definitions

DSP: Digital Signal Processing* enhances the sound of your voice. SSP: Secure Simple Pairing* If your phone supports SSP you will not need to enter a PIN code or Passkey. HSP: Headset Profile* For voice and mono music, this is the most commonly used profile, providing support for the popular Bluetooth headsets to be used … Continued

TR1 Headset Adapters for Avaya Partner Phones

The TR1 (60590-01) headset adapter was originally designed for and packaged with the Plantronics CS55H wireless headsets.  This headset was designed for use on a cordless phone with a single line coming in. In time we here at Headsets Direct discovered plugging the TR1 adapter into the extra AUX jack on the Avaya Partner phones … Continued

Endpoint (End Point) Devices

The term endpoint device (or end point device) refers to “a hardware device that lies at one end of a data path that begins or ends at an application program.”  Examples of audio endpoint devices are speakers, headsets, microphones, and CD players.  The audio information that travels along this data path might cross a number … Continued

Plantronics CS540 with HL10 Handset Lifter Setup Instructions.

The following guide will assist you in setting up and installing the Plantronics CS540 wireless headset and HL10 handset-lifter. 1) Setup and install the CS540.  Detailed instructions can be found at: Plantronics CS540 Setup and Installation. 2) Plug the cable coming from the back of the HL10 handset lifter into the back of the CS540 … Continued

MDA200 – Multi-Device USB Adapter

Question:  I saw a PC/Phone headset switch on the web some time ago as an easy way to use one headset for both my phone and my computer, but now I notice that it’s discontinued.  Is there a simple and fairly inexpensive replacement so I can use a headset for both my phone and PC? … Continued

CS540 Battery Replacement (86180-01)

The Plantronics CS540 battery (part # 86180-01) will initially provide 6-7 hours of continuous talk time.  From normal usage, the battery charge time will diminish after years of use.  It’s a good idea to replace your battery every year or two or when you notice a significant decrease in talk time.  Replacing the battery will … Continued