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Plantronics CS540 Microphone Adjustment

The Plantronics CS540 provides a wide range of microphone volume to optimize the loudness of your voice to your caller.  There are two important factors that control your headset microphone volume; microphone positioning of the headset, and microphone amplification from the base. First, position the CS540 headset microphone approximately 1/4 of an inch away from the side of your … Continued

Plantronics Calisto P240-M USB Handset

Do you need to make the transition from communicating on your telephone to your PC but just not quite comfortable using a headset yet? The Plantronics Calisto P240 USB Handset offers you the convenience of using a familiar handset design while making calls from your PC. The Calisto P240 is optimized for Microsoft Lync 2010 … Continued

Top 5 Corded Headsets from Plantronics – December 2011

1) HW251– The HW251 Supra Plus headset is the workhorse of the industry. If you are just starting up your own call center, this may be what you are looking for. This headset is convenient and will work with most phones using the correct cable or amplifier.       2) HW251N – The SupraPlus HW251N Wideband headset helps … Continued

Installation Instructions for Wireless Training Adapter 03929-63

The listed instructions are for two Plantronics Wireless Headsets with or without an HL10 handset lifter.   There are different Plantronics products that can be used with this adapter.  See our website for other configurations in the HDI Wireless Training Adapter User Guide. Training Adapter (03929-63): The training adapter ships with its own cord. The … Continued

Emergency Call Center Consoles

We have customers calling from emergency call centers asking about headsets for the consoles they are using.  One of the first questions we ask is, “Are you using a 4-wire or 6-wire application”? It is important that we have the correct information so we can get the correct equipment for your needs. Products for 4-Wire … Continued

Is the 03929-63 HDI Wireless Training Adapter Just for Wireless Headsets?

Question:  Is the Headset Training Adapter just for wireless headsets?  I have an older S10 (Updated to S12) amplifier and some headsets, and would like to use them for training. Answer:  In a word, no, it has multiple applications (okay five words).  A Headsets Direct original product, the Wireless Training Adapter began as an answer … Continued

Best 5 Corded Headsets from Plantronics – November 2011

1) HW251– A great, dependable single-ear headset for a quiet environment at the office or at home.         2) HW251N – Our best selling noise-canceling headset for that loud environment.  This headset will block out about 75% of your background noise.       3) HW261N – A binaural (dual ear) noise-canceling headset that … Continued

Plantronics Blackwire C435 Computer Headset

Were you sad to see the .Audio 480 USB headset go away? Those of us who travel and like to stay connected through our laptops were sad when they discontinued the .Audio 480 USB.  The sleek styling and good stereo sound were hard to beat.  Shucks, it worked really well on our regular PC’s at … Continued

How do I Connect My HW291N Headset to a Computer Inexpensively?

Question: I like the sound of my HW291N (Updated to HW710) headset but is there an inexpensive way to connect it to my computer?  Also, I want it to be able to connect to the USB port on my computer. Solution: You don’t have to look very far, my friend.  Plantronics has a very simple user-friendly … Continued

Plantronics 5 Most Popular Computer Headsets – October 2011

1) Blackwire C210-M – This headset is great when your office is your PC.  Whether you work from home, the road, or downtown, this is designed to function only with Microsoft® Lync™.  What could be termed a great headset because of the inline features on the cord, mute, volume up and down, answer / end call.  These … Continued