Problem: A customer recently called us because they heard an echo or their voice when using their Plantronics CS55 wireless headset. It was working fine yesterday and now all of a sudden this echo appeared. Solution: This is a problem that customers have had with their Plantronics CS55 wireless headsets and other similar wireless models … Continued
Simplifying your telephone headsets with Plantronics Amplifiers: Problem: We have different brands of telephones in our office. It seems like each phone takes a different type of setup, some of the phones have a headset jack, some do not. What can we purchase to make all of our existing and future headsets universal to all … Continued
Problem: I have an H251N headset, and it is so comfortable- – – can I use it with my computer also? Solution: It sounds like you really love your headset, and although it was designed to be used with a telephone, you do have a couple of options for using it with your computer as … Continued
We had a customer having a problem with their Plantronics CS55 Headset & HL10 Handset Lifter: The Problem: I have had my Plantronics CS55 headset & HL10 for several weeks now, and they have been working great! Recently, however, it has dropped a couple of calls in mid-conversation. What’s up? The Solution: If the HL10 … Continued
Problem: I have a Plantronics wireless headset and I would like to get a Plantronics HL10 handset lifter so that I can answer my calls when I am away from my desk. How do I know if the lifter is compatible with my phone & headset? Solution: The Plantronics HL10 lifter is compatible with most … Continued
Will the CT14 battery work in a CT12 remote? Unfortunately they’re not compatible and interchangeable. Although the Plantronics CT12 and Plantronics CT14 systems look alike, they do use different batteries. The CT14 battery ( part # 81087-01 ) is much smaller than the CT12 battery (part # 63421-01 ) , not just in physical appearance, but … Continued
The Problem: I have had my Plantronics CS55 wireless headset & HL10 handset lifter for several weeks now, and they have been working great! Recently, however, it has dropped a couple of calls in mid-conversation. What’s up? The Solution: If the HL10 lifter is actually hanging up the phone mid conversation there are several possible … Continued
Although the Plantronics CT12 and Plantronics CT14 systems look alike, they do use different headsets. The CT12 headset (part # 64378-01) has a red light on the end of the microphone that illuminates when in use (on a call), the remote unit sends an “electronic pulse” to the headset which makes this happen. Other headsets, including … Continued
The SPA504G is a VoIP Phone from Cisco which seems to be geared towards smaller companies. This model comes with 4 individual call lines with dedicated buttons for Headset, Mute, Volume, Hold, Menu settings, Speakerphone and Voicemail access. No AC power supply is needed, it can use POE (Power Over Ethernet). This phone has a 2.5mm headset … Continued
First there are two types of Audio IQ. AudioIQ for Bluetooth Headsets makes wireless conversations effortless and pleasant, regardless of the environment. For incoming calls, AudioIQ automatically adapts to background noise levels and intelligently improves the receive quality, clarity and volume level. For outgoing calls, AudioIQ reduces background noise for listeners up to 7-8 decibels, … Continued