Plantronics announced Electronic Hookswitch (EHS) and ring detection capability for Avaya’s suite of one-X products with the release of Persono® Suite 1.1 Call Control software. The Persono Suite 1.1 release makes Plantronics the only headset manufacturer to add Call Control functionality to one-X® Communicator and one-X® Agent. Plantronics line of contact center and enterprise headsets … Continued
Q: I’m looking for a good quality headset for my voice recognition program, DNS Preferred version 10.1, will the calisto Pro bluetooth headset work on the above version or do I need DNS wireless version. A: Yes, you can use the Calisto Pro headset with the Dragon software, and I think that DNS and Plantronics even put … Continued
I need a headset for work that will do the following – 1) Plug into a Cisco VOIP phone (the standard one you see everywhere) 2) Greatly amplify volume (so for example, if the call is very hard to hear even with phone’s volume blasting, headset would further amplify sound) 3) Has a mute button … Continued
Q: Panasonic KX-TG9391T base unit 2-line. What headsets available that can plug into it? It does NOT have a headset plug built-in, but something must exist that can plug into the handset plug. Right? Maybe? A: Unfortunately due to circuitry issues (buzzing, etc), Plantronics does not typically recommend any of their products for use with the … Continued
Plantronics Savi WO200 Wireless Headsets Review – Plantronics recently sent out demo units of the new Savi line. I haven’t used an over-the-ear model headset for some time so I wanted to give the Savi WO200 a try. My first impression was this is a great looking, sleek and techy unit. Very smooth lines with … Continued
I love it! I have Fibromyalgia and my neck hurts when I have to hold a phone to my ear with my shoulder. Now I am free of pain and can walk around my work area as well. – Anna We are very pleased with our CS55 headset and HL10 lifter. Our customer service representatives … Continued
Q: Can I use the Y-Training cord on my computer for training purpose? A: If you are using a USB adapter, like one of the DA series and an H series headsets, you can use the Y-Training cord. Unplug your H series headset from the DA adapter, plug the training cord into the DA adapter and then plug … Continued
Q: Will my Plantronics CS55/HL10 work with either a digital or analog phone system? A: With the CS55/HL10 combination you will be connecting the wireless headset base to the phone where the handset is connected. Think of it as a wireless extension of your handset. By reconnecting your handset to the front of your wireless headset base you … Continued
Q: What is the pass code that I need to link my bluetooth to my cell phone? A: For a Plantronics headset is is 0000. Each bluetooth manufacture has it’s own code for their product.
Registering your Plantronics Calisto Pro handset with the charging base:Your handset comes pre-registered with the base. If the handset screen displays “Searching for base” even when the handset is on the base and the AC power adapter and phone cord are properly connected, follow these steps to re-register the handset with the base. 1. On … Continued