We recently moved from a hard desk phone to a Softphone and use Plantronics Savi Wireless Headsets, which are working great with our new Softphone; as they did with our desk phones. These headsets are wonderful! The following will discuss how to train using the conference call feature on wireless headsets. With new employees joining … Continued
I wanted to take a moment and discuss something that is rarely addressed by headset companies; the different headset nuances that come into play. We focus so much on the features you need to look for in a headset that we bypass some things you may wish you’d known about beforehand. It’s important to making … Continued
NEC phones come programmed with varying settings regarding headsets. Most of the time the APN-91 cable will work without issues. On occasion the audio will work, but you don’t have the ability to answer/hangup remotely. When that occurs, we suggest the following: 1) On the Plantronics wireless headset base (CS500 series, W700 Savi series, … Continued
Okay, I’ll admit when I first realized that I would be wearing a headset for my new position I was apprehensive. I hadn’t used one on a day in day out basis in years and so I imagined I’d have something clunky and weighted over on top of my head. I was worried I’d have … Continued
You, on a speaker phone: Hello…how do I sound? Them: Like you’re on a speaker phone. Ouch! – Even though your phone’s speakerphone is convenient for you, it’s taxing on your caller as they strain to hear you. You sound bad because the speakerphone mics on your desktop or cell phone are, well, they’re just … Continued
Why is my new wideband headset and amplifier making noises I have never heard before? This is a common question and issue. If you have upgraded from a narrow band headset to a wideband headset you may hear strange noises you have never heard before. This issue and solution may be one of the following: … Continued
If you have a super busy day, and find you are on your phone nonstop all day long, then you may find the standard talking time of most wireless headsets just isn’t enough for you. Do you work through your breaks; lunches and have often have extended work hours? Then you need a headset that … Continued
What is a Great Corded Headset Solution for People with Hearing Issues or loud surroundings? This is probably one of the most frequent questions that we get, and the frustration level for the user can be high by the time they get us involved. There is nothing more disheartening then trying to focus on your … Continued
Hearing is such an important part of our lives, enriching our interactions with family, our community and the workforce we are a part of. It’s something we need to protect and never take for granted. Plantronics wants to make sure that the products they bring to you will not only help you with relief from … Continued
Setup/Installation of your Yealink EHS36 with Poly/Plantronics Wireless Headsets Learn how to configure your Yealink EHS36 with wireless headsets will only take a few minutes with our instructions listed below: 1) Connect the RJ12 Cord to the Yealink EHS36 Adapter. It plugs into the side of the EHS36 that only has one port. … Continued