Plantronics CS540 Setup and Installation

The following steps will quickly and easily have your Plantronics CS540 wireless headset set up and installed for operation: 1) Connect the Headset Interface Cable to the back of the Plantronics Cs540 Base. 2) Unplug your handset cord and insert into the plug located in the middle of the Headset Interface Cable. 3) Connect the … Continued

Peer-to-Peer Devices

Wouldn’t it be nice if all computer and electronic devices were on an even playing field.  That no computer would be looked down on (perhaps because he may have a little age on him) but be on the same level as its peers, actually communicate peer-to-peer.  Peer-to-Peer devices…what are we talking about here with regards … Continued

CS540 Battery Replacement (86180-01)

The Plantronics CS540 battery (part # 86180-01) will initially provide 6-7 hours of continuous talk time.  From normal usage, the battery charge time will diminish after years of use.  It’s a good idea to replace your battery every year or two or when you notice a significant decrease in talk time.  Replacing the battery will … Continued

Plantronics Calisto P240-M USB Handset

Do you need to make the transition from communicating on your telephone to your PC but just not quite comfortable using a headset yet? The Plantronics Calisto P240 USB Handset offers you the convenience of using a familiar handset design while making calls from your PC. The Calisto P240 is optimized for Microsoft Lync 2010 … Continued

Installation Instructions for Wireless Training Adapter 03929-63

The listed instructions are for two Plantronics Wireless Headsets with or without an HL10 handset lifter.   There are different Plantronics products that can be used with this adapter.  See our website for other configurations in the HDI Wireless Training Adapter User Guide. Training Adapter (03929-63): The training adapter ships with its own cord. The … Continued

Emergency Call Center Consoles

We have customers calling from emergency call centers asking about headsets for the consoles they are using.  One of the first questions we ask is, “Are you using a 4-wire or 6-wire application”? It is important that we have the correct information so we can get the correct equipment for your needs. Products for 4-Wire … Continued

Is the 03929-63 HDI Wireless Training Adapter Just for Wireless Headsets?

Question:  Is the Headset Training Adapter just for wireless headsets?  I have an older S10 (Updated to S12) amplifier and some headsets, and would like to use them for training. Answer:  In a word, no, it has multiple applications (okay five words).  A Headsets Direct original product, the Wireless Training Adapter began as an answer … Continued

Are There Really Two Different HL10 Handset Lifters?

I ordered the HL10 Handset Lifter as a replacement for one that broke after two years of operation. The replacement is 99% the same, I say 99% because of one small problem, the 3.5mm plug is different… Unfortunately it can really be easy to get the wrong plug type when you don’t know or don’t … Continued

HW710 EncorePro Headset

HW710 EncorePro Headset When I use this headset I can relax, it is easy on the ear with the leatherette earpad.  This headset comes with a noise-cancelling microphone that has an adjustable and extendable boom for exact positioning.  The HW710 Headset lets you hear conversation around you so you know what is going on, but … Continued

Headsets Directs Wireless Headset Training Adapter 03929-63

Headsets Direct developed a product several years ago that allows you to use your Plantronics wireless headsets for training purposes. This little device, part number 03929-63, will work on just about any office phone that your Plantronics wireless headset works on. It’s really very simple to set up and use. It allows you to choose … Continued