Problem: I just bought this newfangled cordless phone for my home that has the latest Dect 6.0 wireless digital technology. It does everything short of polishing your shoes! I know some of the older models used 900 MHz, 2.4 GHz and 5.8 GHz frequency profiles and headsets worked fine with them but now we have … Continued
Poly HL10 Handset Lifter How to take or place a call when you are not using a Poly HL10 handset lifter with your wireless headset:When answering your phone, you will need to pick up your handset and set it off to the side of your phone, turn on your headset and take the call. … Continued
Supraplus monaural, Encore monaural, and Supra monaural telephone headsets, the proper choice when hearing aid compatibility is required according to the Electronic Industries Association – (EIA) RS-504 Problem: I have hearing aids and I want to know what telephone headset is best for me? Answer: First, we will briefly discuss the three types of hearing … Continued
HL10 PRODUCT UPDATE: In January 2011, Plantronics changed the accessories included with the HL10 Handset Lifter. Plantronics eliminated the ring detection extension cable due to the low percentage of installed phones that actually required it. However, based on customer feedback, they have decided to reverse that decision. Plantronics will implement this change by the end … Continued
Plantronics has changed the part number for the A/C transformer that is compatible with: CS50, CS55, CS70, CS70N, 510S, CS351N, CS361N. The old part number is 64401-01 and will now be referenced as 80090-05.
Due to unexpected demand for this product we are almost sold out of global inventory of the P210-M (P/N 57700.002) and P210-A (57725.001) USB handset. Plantronics will not order additional Calisto 210 inventory due to long lead times and a planned transition to a replacement handset. Last order date is March 12, 2011 (while supplies … Continued
I was talking to a customer of a small insurance agency about a problem he was having with getting a new employee quickly up to speed to assist clients with questions from incoming calls. The challenge as he described it is every time we have a new hire, or even expand job duties during times … Continued
Replacing the Plantronics CT12 with the Plantronics CT14 cordless telephone headset Problem: Several years ago I purchased a Plantronics CT12 cordless headset phone that I use in my home office and I love it. However, my CT 12 is getting old, and I am considering getting a two line phone for my office. Is there … Continued
Problem: I have a Plantronics wireless headset and my co-workers often walk up to my desk and start talking to me when I am in the middle of a phone conversation. Is there any device to let people know that I am on the phone? Solution: Wireless headsets are great, but sometimes they make it … Continued
Dictation Headsets that are corded and wireless: There are so many headsets to choose from that will connect to a computer that can be used with dictation software, however not all of them will give you the best quality. And a lot of computer software can be a little finicky on the quality that it … Continued