We receive a lot of calls from customers with questions about which headset to purchase for their office phone, and they are often not sure what equipment they can use. Two vital things that you need to know when choosing your headset and accessories are the phone’s manufacturer and model number. Equipment will vary from … Continued
We have customers calling from emergency call centers asking about headsets for the consoles they are using. One of the first questions we ask is, “Are you using a 4-wire or 6-wire application”? It is important that we have the correct information so we can get the correct equipment for your needs. Products for 4-Wire … Continued
HW710 EncorePro Headset When I use this headset I can relax, it is easy on the ear with the leatherette earpad. This headset comes with a noise-cancelling microphone that has an adjustable and extendable boom for exact positioning. The HW710 Headset lets you hear conversation around you so you know what is going on, but … Continued
The Plantronics HIC Adapter Cable was developed by Plantronics specifically for Avaya/Lucent phones. It has the Plantronics trademark QD (quick disconnect) on the end of the cable, which allows you to quickly disconnect while leaving your headset on to move away from your desk. On the other end is the phone-type plug that works with … Continued
Question: What cord do I use with my Avaya 18D telephone? I see that there are recommended items but I am not sure what to use. Answer: If you have used our compatibility guide you will see that there are a couple of options. Once you have picked which headset style you prefer and determined … Continued
Are you looking for an inexpensive way to use one headset with your computer and your office phone without needing two different headsets on your desk? Take a look at Plantronics MX10 multimedia amplifier. This amplifier will work on your single or multi-line office telephones and computers. It delivers excellent audio quality for Skype, Windows … Continued
If you’re using a Plantronics CS-series or Savi series wireless headsets, by adding the Plantronics HL10 handset lifter or compatible Electronic Hook Switch Cable (EHS) will allow you to answer and hangup remotely. Your headset will beep in your ear, indicating that you have an incoming call and you simply press the call control button … Continued
Here at Headsets Direct, educational training is part of what we do. It all starts in house, we practice educational training on a regular basis to further our headset knowledge, and we love to pass on that educational training to our customers! A couple of our more popular and inquired about educational training topics are … Continued
For phones without an RJ9 or 2.5mm headset jack. For use on single and multi-line telephones. The M22 amp is compatible with any of Plantronics H-series headsets. The M22 plugs into the handset jack on your phone, the handset cord is then plugged into the M22. Some features on the M22 are: Volume control dial … Continued
Problem: I’m looking for good quality headsets for an office with 10-15 employees. Some will not be leaving their desks but others will be moving around. I have a standard multi-line PBX office phone system. What do you recommend? Solution: PBX (private branch exchange) is a broad term that covers many brands of office phones. … Continued