Category: Headsets Direct

The letter represents the Month (A=January, B=February…) and the number represents the Year (8=2008)

Plantronics Voyager Pro  Bluetooth Headset Date Codes The date code of your product designates its date of manufacture, and it can be used to establish your warranty period. The date code is generally listed with your product’s model and part number, although this is not always the case. The chart below can assist with understanding the … Continued

Plantronics announced Electronic Hookswitch (EHS) and ring detection capability for Avaya’s suite of one-X products with the release of Persono® Suite 1.1 Call Control software. The Persono Suite 1.1 release makes Plantronics the only headset manufacturer to add Call Control functionality to one-X® Communicator and one-X® Agent. Plantronics line of contact center and enterprise headsets … Continued

Q:  I’m looking for a good quality headset for my voice recognition program, DNS Preferred version 10.1, will the calisto Pro bluetooth headset work on the above version or do I need DNS wireless version. A:  Yes, you can use the Calisto Pro headset with the Dragon software, and I think that DNS and Plantronics even put … Continued

I need a headset for work that will do the following – 1) Plug into a Cisco VOIP phone (the standard one you see everywhere) 2) Greatly amplify volume (so for example, if the call is very hard to hear even with phone’s volume blasting, headset would further amplify sound) 3) Has a mute button … Continued

Q:  Panasonic KX-TG9391T base unit 2-line.  What headsets available that can plug into it?  It does NOT have a headset plug built-in, but something must exist that can plug into the handset plug.  Right? Maybe? A:  Unfortunately due to circuitry issues (buzzing, etc), Plantronics does not typically recommend any of their products for use with the … Continued

Plantronics Savi WO200 Wireless Headsets Review – Plantronics recently sent out demo units of the new Savi line.  I haven’t used an over-the-ear model headset for some time so I wanted to give the Savi WO200 a try. My first impression was this is a great looking, sleek and techy unit.  Very smooth lines with … Continued

I love it! I have Fibromyalgia and my neck hurts when I have to hold a phone to my ear with my shoulder. Now I am free of pain and can walk around my work area as well. – Anna We are very pleased with our CS55 headset and HL10 lifter. Our customer service representatives … Continued

Q: Can I use the Y-Training cord on my computer for training purpose? A: If you are using a USB adapter, like one of the DA series and an H series headsets, you can use the Y-Training cord. Unplug your H series headset from the DA adapter, plug the training cord into the DA adapter and then plug  … Continued

Q: Will my Plantronics CS55/HL10 work with either a digital or analog phone system? A: With the CS55/HL10 combination you will be connecting the wireless headset base to the phone where the handset is connected.  Think of it as a wireless extension of your handset. By reconnecting your handset to the front of your wireless headset base you … Continued