Help with fixing an echo in your Plantronics CS55 wireless headset.

Problem: A customer recently called us because they heard an echo or their voice when using their Plantronics CS55 wireless headset.  It was working fine yesterday and now all of a sudden this echo appeared. Solution: This is a problem that customers have had with their Plantronics CS55 wireless headsets and other similar wireless models … Continued

Solving a problem with the Plantronics CS55 headset

We had a customer having a problem with their Plantronics CS55 Headset & HL10 Handset Lifter: The Problem: I have had my Plantronics CS55 headset & HL10 for several weeks now, and they have been working great!  Recently, however, it has dropped a couple of calls in mid-conversation.   What’s up? The Solution: If the HL10 … Continued

Explaining the Cisco 504G IP phone and advice on headsets that are compatible.

The SPA504G is a VoIP Phone from Cisco which seems to be geared towards smaller companies.  This model comes with 4 individual call lines with dedicated buttons for Headset, Mute, Volume, Hold, Menu settings, Speakerphone and Voicemail access.  No AC power supply is needed, it can use POE (Power Over Ethernet).  This phone has a 2.5mm headset … Continued