Choosing the Right Telephone Headset

As little as 10 years ago, the choices of telephone headsets for your home or office were few, and vendors were limited. Now with the advent of new technology and the internet, the choices are great, and suppliers are plentiful. Choosing the best headset for your application, and finding a company that knows and understands … Continued

What Model Phone Works Best with My Headset?

Those of you who have ever called Headsets Direct in search of a headset for an office phone have often heard the question:  What’s the make and model of your phone?  While some may think of it as lengthening the selection process since, after all, they already know what headset they want, the question is … Continued

Plantronics Blackwire C720 UC Headset (PC + Mobile)

I was really excited about the Blackwire C710 and Blackwire C720 headsets when Plantronics finally released information on them. We receive calls from time to time from customers asking for either a headband style or a dual-ear style headset for their Bluetooth mobile devices.  These headsets will cover both options plus work with your PC or … Continued

ThreeWill’s Popcorn App Integrates Headsets, Incoming Calls and Salesforce.

Incoming call? Answer It Through Popcorn on Your Computer Headset.   Popcorn is an innovative app that helps you better respond to incoming calls by pulling in information from Salesforce about callers and by making it convenient to complete important tasks, like logging calls. Popcorn facilitates better conversation and follow up through improved context about … Continued

IT Solutions in the Headset World

Information Technology (IT) is what seems to drive business today.  Just about every company has its IT department made up of personnel trained to help it run smoothly.  They can work on anything from maintaining computer mainframes, to fighting viruses, to programming a simple phone.  Speaking of the simple phone, or PlainOldTelephoneS (POTS for short), … Continued

The World is Making Lemonade – SIP and Serve Blog

By David Byrd This past weekend I hosted a dinner party, so Friday was a simple affair of brined pork chops and roasted potatoes. However, Saturday was my first grilled or smoked dinner. It was not a BBQ or casual affair. We started with smoked salmon served with an avocado purée, smoked fontina cheese and … Continued

Plantronics Terms & Definitions

DSP: Digital Signal Processing* enhances the sound of your voice. SSP: Secure Simple Pairing* If your phone supports SSP you will not need to enter a PIN code or Passkey. HSP: Headset Profile* For voice and mono music, this is the most commonly used profile, providing support for the popular Bluetooth headsets to be used … Continued

Microsoft Certified Devices

“Optimized for Microsoft Lync – this phrase indicates that a communication device will provide a high quality user experience, with ‘just works’ installation, rich audio and video, and a lower total cost of ownership.”  So, what is Microsoft telling us here? That they test and qualify phones, headsets, webcams, conference room devices, PC’s and other … Continued

Top 5 Plantronics Computer Headsets – February 2012

1) .Audio DSP-400 – The Audio DSP 400, a light weight stereo headset for your computer or laptop.  With its collapsible design, it’s ideal for easy storage and transport.       2) .Audio 478 – Audio 478 is a Skype certified headset with digital signal processing that scrubs the static and kills the echo. … Continued

Endpoint (End Point) Devices

The term endpoint device (or end point device) refers to “a hardware device that lies at one end of a data path that begins or ends at an application program.”  Examples of audio endpoint devices are speakers, headsets, microphones, and CD players.  The audio information that travels along this data path might cross a number … Continued