An Affordable Business Desk Phone Solution – Poly 2200-49800-001 or HP 84C19AA#ABA
Stylish design meets Poly pro-grade audio at a shockingly affordable price: That’s what makes the Poly Edge B10 IP Office Phone part # Poly 2200-49800-001 or HP 84C19AA#ABA the genius choice for any growing business. Easy to use with illuminated keys where you need them most. Audio-enhancement technologies like Poly HD Voice and Acoustic Fence technology give you business-grade audio quality with no background noise.
Service providers will love plug-and-play provisioning and cloud management capabilities. And these desk phones are hardcore reliable—exactly what you need to keep customers happy. It’s pure value in a low-cost business phone. 
- 2 line keys; 8 lines supported (Poly Edge B10/B20)
- Poly HD Voice
- Poly Acoustic Fence technology cuts out background noise
- Lightbar status indicator
- Illuminated mute, headset, speaker buttons
Poly Edge B10 IP Office Phone Benefits:
- Instantly add other workplace colleagues to your call with 5-way local audio conferencing
- Accommodate a wider workforce with support for additional languages
- More headset options with both RJ9 and 3.5 mm headset ports
- More productive calls with a hands-free speakerphone with proven acoustic echo cancellation and background noise suppression technology
- Easy installation on desk or wall with 2-position desk stand and included wall mount hardware
Call With Confidence
Stylish, Reliable Desk Phones With Unreal Audio Quality:
Sleek design meets Poly pro-grade audio at a shockingly affordable price: That’s what makes the Poly Edge B Series IP Phones the genius choice for any growing business. Easy to use with illuminated keys where you need them. Plug-and-play provisioning and hardcore reliability make it pure value in a low-cost business phone.
Crisp Audio
Hear Every Nuance Of Your Call:
Audio-enhancing technologies like Poly HD voice and Poly Acoustic Fence give you business-grade audio quality with no background noise. (Edge B30 shown below)
Easy To Use
Right Out Of The Box:
No need to guess if you are on mute, speakerphone or headset. These keys light up when selected. Instantly add co-workers to your call with 5-way local audio conferencing. (Edge B30 shown below)
Pro Design
Pure Value In A Low Cost Speakerphone:
Poly Edge B Series keeps your office looking professional. Want to install it on a desk? A wall? Do either with included desk stand and wall mount option. RJ9 and 3.5 mm headset jacks open up headset options. And these phones are ENERGY STAR® rated, so kiss your current carbon footprint goodbye.
Poly Edge B10 IP Business Phone Features:
New Design
- Stylish and sleek design on an all-new handset. Forgot to bring your headset? Pick up the handset. It’s always there.
Hold, Transfer, and Volume +/- Keys
- Dedicated hold and transfer keys provide one click feature convenience. Volume up and down keys let you adjust ring, speaker, handset, and headset volumes.
Alphanumeric Dialpad
- Enter digits to dial or alpha numeric letters when editing contacts.
2.8″ Grayscale Display (Backlit)
- Displays lines and context sensitive features that you select with 4 soft keys just below the display.
Call/Message Indicator Lightbar
- More visibility to see that it’s your phone ringing or if you have a voicemail—from across the room.
Pagination Key
- Use the pagination key to view additional lines and speed dial contacts.
4-Way Navigation And Select Key
- These keys are used when navigating settings menus and when editing contacts.
Headset And Speakerphone Select Keys (Backlit)
- Select headset or speakerphone operation with these keys. The key is backlit when selected.
Mute (Backlit)
- The mute key is backlit when selected—so you can be sure you are on mute when you need to be.
Microphone
- The microphone is used for speakerphone operation. It is also used with Acoustic Fence technology to detect and remove the background noise.
Poly Edge B10 IP Office Phone Specifications:
Line Keys
- 2 line keys with LED
- 2 lines displayed; 8 line key assignments supported with pagination
User Interface Features
- 2.8” monochrome LCD screen
- Voicemail support
- Adjustable desk stand (2 positions)
- Wall mount hardware included
- Unicode UTF-8 character support
- Multilingual user interface including Arabic1 , Chinese, Czech, Danish, Dutch, English (Canada/US/UK), French, German, Hebrew1, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Turkish
Feature Keys
- 4 context-sensitive “soft” keys
- 4-way navigation key cluster with center “Select” key
- Pagination key for additional lines/contacts
- Volume + / – control keys
- Home and Back feature keys
- Hold and Transfer keys
- Headset select key (illuminated when selected)
- Speakerphone select key (illuminated when selected)
- Mute key (illuminated when muted)
Audio Features
- Poly HD Voice delivers life-like voice quality for each audio path— handset, handsfree speakerphone, and optional headset
- Frequency response: 150 Hz—7 kHz for handset, handsfree speakerphone, and optional headset
- Full-duplex handsfree speakerphone with acoustic echo cancellation and background noise suppression. Type 1 compliant (IEEE 1329)
- Codecs: G.711 (A-law and μ-law), G.729AB, G.722, iLBC, OPUS
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
Headset And Handset Compatibility
- Dedicated 3.5 mm headset port
- Dedicated RJ-9 headset port (U10P Cable)
- Electronic Hook Switch (EHS) supported with optional APD-80 adapter
- Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B 1194.23 (all)
- Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
- Compatible with commercially-available TTY adapter equipment
Telephone And Call Handling Features
(Most software-enabled features and capabilities must be supported by the cloud platform or server. Please contact your IP PBS/Softswitch vendor or service provider for a list of supported features.)
- 2 physical line keys; 8 configurable lines with pagination (Poly EDGE B10/B20)
- Shared call/bridged line appearance
- Busy lamp field (BLF)
- Distinctive incoming call treatment/call waiting
- Call timer and call waiting
- Call transfer, hold, pickup, call resume
- Called, calling, connected party information
- Local five-way audio conferencing
- One-touch speed dial, redial
- Missed Call Notifications
- Do Not Disturb (DND) function
- Intercom
- Enhanced Call Park
- Caller ID enable/disable
- Call forward on busy, on no answer, unconditional
- Message Waiting Indicator (MWI)
- Call progress tone generation
- Daylight Savings Time support—worldwide
- Distinctive ringtones
- Electronic hook switch capable
- Page Groups (10)
- Anonymous Call Indication
- Block Anonymous Call
- Speed Dialing (99 entries, E.164 or URI)
- Call Logs (200)
- Dialing from Call Logs
- Speed Dialing (99 entries, E.164 or URI)
- Call Logs (200)
- Dialing from Call Logs
- Call Return
- Repeat Dialing
- Background Firmware Updates (TR-69 support)
- Advanced noise cancellation
Open Application Platform
- XML application support
- Corporate directory access using LDAP
Network And Provisioning
- Two-port Ethernet switch 10/100 Base-TX across LAN and PC ports (Poly Edge B10 and B20)
- SIP protocol support
- SDP
- IETF SIP (RFC 3261 and companion RFCs)
- Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
- Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
- Static or dynamic host configuration protocol (DHCP) network setup
- Time and date synchronization using SNTP
- TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
- Call server redundancy supported
- QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
- DHCP VLAN discovery, LLDP-MED for VLAN discovery
- Network address translation support for static configuration and “Keep-Alive”
- RTCP and RTP support
- Hardware diagnostics
- Status and statistics reporting
- IPv4
- TCP
- UDP
- DNS-SRV
- Administrator Password Protected Factory Reset
- Zero-Touch Provisioning
- PDMS-SP Cloud Management / Troubleshooting
- Poly LENS Cloud Management / Troubleshooting
- Syslog Event Logging
Security
- 802.1X authentication and EAPOL media encryption via SRTP
- Transport layer security (TLS)
- Encrypted configuration files
- Digest authentication
- Password login
- HTTPS secure provisioning
- Support for signed software executables
Power
- External AC/DC adapter 5VDC @ 3A (15W) included with Poly Edge B10
- ENERGY STAR® rated
Poly Edge B10 IP Phone Comes With
- Console
- Handset with handset cord
- Network (LAN) cable
- Desk Stand/Wall Mount Hardware
- Setup sheet with QR code to documentation and video
- Safety information sheet
- Power Supply Unit (PSU)
Country of Origin
- China
Part Numbers
- Poly Edge B10 IP Phone, PSU, NA/JA
- Model: Poly Edge B10
- Poly SKU: 2200-49800-001
- UPC: 0017229177109
- HP SKU: 84C19AA#ABA
- UPC: 197497517149
Warranty
- 1-year limited warranty
How To Enable And Disable Electronic Hookswitch Features On The Poly Edge B Series
When you use a headset that supports an electronic hookswitch (EHS), you can place, answer, and end
calls by using the controls on your headset.
calls by using the controls on your headset.
How to enable Electronic Hookswitch
Enable electronic hookswitch (EHS) support for supported DHSG wireless headsets.
Procedure:
- Select Home
- Go to Preferences > Electronic Hook Switch
- Press the Enable softkey
- Select Home to exit Preferences and confirm your selection
How to disable Electronic Hookswitch
Disable electronic hook switch (EHS) support for supported DHSG wireless headsets.
Procedure:
- Select Home
- Go to Preferences > Electronic Hook Switch
- Press the Disable softkey
- Select Home to exit Preferences and confirm your selection
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