Poly Edge E400 IP Desk Phone

Poly Edge E400 IP Desk Phone w/ Two Call Displays – Poly 2200-87835-025 or HP 82M93AA

The perfect desk phone for the modern office, the Poly Edge E400 IP desk phone part # Poly 2200-87835-025 or HP 82M93AA is packed with features and contacts. Built for hybrid working, these phones pair the famous Poly noise reduction technology with cutting-edge design that brings style to any desktop.

Two Call Displays

Command Your Calls and Make Speed Dialing A Breeze

Juggle multiple calls easily with 8-line keys on the main 3.5-inch color display and scroll through even more contacts; six at a time on a second display. Need even more lines? Simply connect a Poly Edge E Expansion Module (sold separately).

Incredible Audio

Featuring Poly Legendary Voice Quality and Noise Blocking

With noise eliminating Poly NoiseBlockAI and Acoustic Fence technologies, you can expect clear calls every time. And our signature HD voice and bass-frequency-enhancing speaker design; gives you audio quality you’ll have to hear to believe.

Integrated Microban^® Antimicrobial Protection

Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24 hours a day, 7 days a week.

Poly Edge E400 IP Desk Phone Features:

• Stay informed with style with the surround light status indicator with RGB mixing.
• Built-in NFC technology for advanced integrations.
• Phones stay cleaner, longer with integrated Microban® antimicrobial protection.
• Hear every nuance with signature Poly HD voice and bass frequency enhancing speaker design.
• Poly Acoustic Fence and Poly NoiseBlockAI technologies eliminate noise and distractions.
• 8-line keys support up to 32 lines, features, and contacts.
• Second integrated 6-key display supporting 12 speed dials and contacts.
• 4 soft keys under the display are context sensitive making features easy to find.
• New pagination key brings additional lines and speed dial contacts into view.
• Bright 3.5-inch color IPS display shows everything you need from your phone to be more productive.
• Two high speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC.
• Improved accessibility with text-to-speech feature and screen color adjustments for color blindness and larger font settings.
• Know how you are connected or if you are on mute with backlit keys.
• Supports USB, RJ9 and Electronic Hook Switch (EHS) headsets.

Poly Edge E400 IP Desk Phone Specifications:

General

• Poly SKU: 2200-87835-025
• HP SKU: 82M93AA
• UPC: 197497341416
• Warranty: 1-year
• Poly + enhanced support available (sold separately)

Lines/Feature Keys

• 14-line keys (arranged 8+6 on two displays) supporting up to 44-line key assignments
• 4 context-sensitive “soft” keys
• 4-way navigation key cluster with center “Select” key
• Home and back feature keys
• Pagination key for additional lines/contacts
• Volume +/- control keys
• Hold and Transfer keys
• Headset select key
• Speakerphone select key
• Mute key (illuminated when muted)
• Voicemail key
• One Poly Edge E Expansion module is supported for additional line keys (sold separately)

User Interface Features

• Color 3.5″ IPS LCD display (320×240 pixel resolution)
• Color 2.4″ (240×320 pixel resolution) secondary LCD display for BLF and contacts
• Voicemail support
• WebKit-based browser
• 2-position desk stand (optional wall mount kit sold separately)
• Unicode UTF-8 character support
• One USB Type-C port (2.0 compliant) for media, storage applications, headset, expansion module connectivity
• Surround lighting for the status indicator (RGB with color mixing)
• NFC Support
• Multilingual user interface

Poly Edge E400 IP Desk Phone Audio Features

• Poly HD Voice technology delivers lifelike voice quality for each audio path: Handset, hands-free speakerphone, and optional headset
• Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
• Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
• Poly NoiseBlockAI technology removes most background noise when using the speakerphone
• Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phone’s handset, optional headset and handsfree speakerphone with PC applications
• Bass frequency enhancing design
• Frequency response – 150 Hz-14kHz for handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and µ-law), G.729AB, G.722 (HD Voice), G.722.1, iLBC, OPUS
• TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment

Headset and Handset Compatibility

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially available TTY adapter equipment
• USB headset support (USB Type-C)

Call Handling Features^*

• *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
• Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
• Shared call/bridged line appearance
• Busy Lamp Field (BLF)
• Flexible line appearance (1 or more-line keys can be assigned for each line extension)
• Distinctive incoming call treatment/ call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), park, pickup
• Called, calling, connected party information
• Local 3-way audio conferencing
• 1-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Reverse Number Lookup via LDAP
• Calling Party Identification (RFC8225 classifications—Trusted, Unknown, SPAM)
• Electronic hook switch capable
• Local configurable digit map/dial plan

Open Application Platform

• WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript
• Supports Polycom Apps SDK and API for third-party business and personal applications
• NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing.*
  • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
• Corporate directory access using LDAP
• Visual Conference Management

Poly Edge E400 IP Desk Phone Network and Provisioning

• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports
  • Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
  • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
• Provisioning and call server redundancy supported*
  • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
• QoS Support-IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
• Network Address Translation (NAT) – support for static configuration
• “Keep-Alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4, IPv6, dual stack (IPv4/IPv6) mode
• TCP
• UDP
• DNS-SRV

Security

• 802.1X Authentication and EAPOL Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables

Power

• Built-in auto sensing IEEE 802.3af Power over Ethernet (PoE) (Class 4) 13 W (Max)
• External Universal AC/DC Adapter 48VDC @ 0.52 (12W) – Power supply unit (PSU) sold separately*
  • *Ordering an optional power supply unit will be necessary if not powered over Ethernet with PoE (i.e. Using Wi-Fi for network)
• ENERGY STAR® rated

Regulatory Approvals^**

• FCC Part 15 (CFR 47) Class B
• CE Mark
• TAA

**Planned localizations

Safety

• UL 62368-1

Poly Edge E400 IP Desk Phone Package Contents

• Console with Microban® Antimicrobial protection
• Handset with Microban® Antimicrobial protection
• Handset cord with Microban® Antimicrobial protection
• Network (LAN) cable – CAT-5E
• Desk stand
• Setup sheet

Optional Accessories

• Poly Edge E Expansion Module: Poly: 2200-87020-025 | HP: 85W93AA (sold separately)
• Poly Edge E400/450 Power supply unit (PSU): Poly: 2200-49925-001 | HP: 86H66AA#ABA (sold separately)