Poly CCX 505 Business Media Phone

Need a Perfect Desk Phone? 

The Latest Sound Technology For The Clearest Calls

Hear every nuance with Poly HD voice (100-20kHZ) and Poly Acoustic Clarity technologies. Destroy distracting background noise with Poly Acoustic Fence technology. And brace yourself for our advanced noise blocking technology.

Easy-To-Use Interface And Design

The CCX 505 supercharges collaboration, thanks to 100% availability. Mix in a gorgeous ergonomic design, intuitive user touchscreen interface, and a dedicated Teams button (Microsoft Teams edition) or Application button (Open SIP), and you’re ready for a serious productivity boost.

Headset Or Handset Options At Your Fingertips

Its integrated Bluetooth technology, 2 USB ports, RJ9, and EHS ports mean you can go hands-free with more headset choices than ever before. Never use a handset? Order the CCX505 without one.

Better Management. Better Insights. Better Support

It’s an IT manager’s dream. Robust provisioning and management of telephony deployment and support make setup a snap.

---

Poly CCX 505 Business Media Phone Features:

Color Touch-screen Operation

• Simple touch-access to contacts, meetings and voicemails – so users can get right to work

Audio Features

• Hear every nuance with award-winning Poly audio technology

Headsets

• Headset options suit workers’ style with many ways to connect (USB, RJ9, Bluetooth, and EHS ports)

Android 9 Performance

• Fast, responsive scrolling, Dark UI option

Handset Speakerphone

• Full duplex performance you can count on

Indicator

• Message waiting indicator lets you know when you have a voicemail

---

Poly CCX 505 Business Media Phone Specifications:

User Interface Features

• Gesture-based, multitouch-capable touchscreen
• 5-inch color LCD (720 x 1280 pixel)
• 16:9 aspect ratio Screensaver
• On-screen virtual keyboard
• Voicemail support
• Adjustable base height⁴
• 1 USB type-A port (2.0 compliant) for media and storage applications, headset and expansion module
• 1 USB Type-C port (2.0 compliant) for media and storage applications, headset and expansion module
• Integrated Bluetooth 4.2
• Wi-Fi network connectivity:
  • 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)
  • 5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40)
• Adjustable font size selection (regular, medium, large)
• Normal and dark mode
• Digital picture frame
• Multilingual user interface including Chinese, Czech, Danish, Dutch, English (Canada/ US/UK), French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish

Audio Features

• Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
• Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
• Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
• Poly NoiseBlockAI technology removes most background noise when using the speakerphone
• TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
• Frequency response—100 Hz–20 kHz for handset, optional headset, and handsfree speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low delay audio packet transmission
• Adaptive jitter buffers

Frequency Response (microphone)

• 100 Hz to 20kHz

Audio codecs:

• G.711 (A-law and μ-law)
• G.722
• G.729AB
• iLBC
• OPUS

Applications Supported

• Poly Lens
• Poly Zero Touch Provisioning
• Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management
• Web UI to device IP address

Certified Collaboration Software

• Zoom³
• Microsoft Teams³ (Teams SKU only)

CCX 505 Business Media Phone Compatibility

• Headset Ports
  • Dedicated RJ-9 headset port
  • USB headset support
  • Electronic Hook Switch (EHS) port for optional adapter
• Handset and Headset Compatibility
  • Bluetooth^® headset compatibility
  • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
  • Compliant with ADA Section 508 Subpart B 1194.23 (all)
  • Hearing aid compatibility to ITU-TP.370 and TIA 504A standards
  • Compatible with commercially available TTY adapter equipment

Telephony and Call Handling Features

• Busy Lamp Field (BLF)
• Call timer and call waiting
• Caller ID enable/disable
• Distinctive incoming call treatment/call waiting
• Do not disturb function
• One-touch speed dial, redial
• Shared call/bridged line appearance
• Automatic off-hook call placement (hot dialing)
• Call media recording/playback
• Automatic/remote answer on headset using electronic hook switch (EHS)
• Call hold/resume, diversion (forward), transfer (consultation, blind), pickup
• Calling, called, connected party identification
• Call forward for shared lines
• Private hold for shared lines
• Call logs (missed, received, placed)
• Local contact directory
• Create local contact from call log
• Corporate directory
• Call server redundancy (failover)
• SBC line registration
• Conference bridging
• Local call forwarding (all, busy, no answer) with destination shown on idle display
• Automatic call distribution (ACD)
• Automatic answer (intercom)
• Call park/retrieve
• Directed call pickup
• Group call pickup
• Hunt group – sequential calling
• Last call return
• Auto-answer a page with a muted microphone
• PTT and Multicast group
• Exchange Calendar Integration
• Flexible line keys
• Key system emulation
• STIR/SHAKEN Caller ID validation
• Voice Quality Monitoring (VQMon)^1,2

Network and Provisioning

• 10/100/1000Base-TX across LAN and PC ports
• Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
• Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup

VoIP Features

• 24 lines (SIP registrations)

Security

• 802.1X authentication and EAPOL media encryption via SRTP
• Transport layer security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables

Poly CCX 505 Power

• Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) 13W (Max)
• External universal AC/DC adapter (optional) 48VDC @ 0.52A (25W)
• ENERGY STAR® rated

Regulatory Approvals (USA)

• FCC and NRTL
• FCC Part 15.247
• FCC Part 15.407

Safety

• UL 62368-1

EMC

• FCC Part 15 Class B

Operating System

• Android 9

Phone Versions – HP

• CCX 505 Business Media Phone. Open SIP. PoE. Ships with power supply.
  • SKU: 84C16AA
  • Formerly: 84C15AA#ABA (197497515640)
• CCX 505 Business Media Phone. Open SIP. PoE. Ships without power supply.
  • SKU: 82Z82AA
  • Formerly: 82Z78AA (197497342734)
• CCX 505 Business Media Phone. Microsoft Teams/SFB. PoE. Ships without power supply.
  • SKU: 82Z79AA
  • Formerly: 82Z76AA (197497342710)

Former Poly Versions

• CCX 500 Business Media Phone. Open SIP. PoE. Ships with power supply.
  • SKU: 2200-49720-001
  • UPC: 00610807893400
• CCX 500 Business Media Phone. Open SIP. PoE. Ships without power supply.
  • SKU: 2200-49720-025
  • UPC: 00610807893424
• CCX 500 Business Media Phone. Microsoft Teams/SFB. PoE. Ships without power supply.
  • SKU: 2200-49720-019
  • UPC: 00610807893417

General

• Package Dimensions: 26.3 x 24.3cm x 7cm WxHxD (10.2in x 9.6in x 2.75in WxHxD)
• CCX 505 with handset carton weight: 1.25 kg (2.75 lbs)
• Warranty: 1 year

Technical Specification Footnotes

1. Wi-Fi operation requires phone to be powered by optional power adapter when not powered by PoE
2. Most software-enabled features must be supported by  the service provider platform. Please contact your IP PBS/softswitch vendor or service provider for a list of supported features
3. Additional service provider platforms are supported
4. Optional wall mount kit can be ordered separately

---

What Comes In The Poly CCX 505 Business Media Phone Box:

• CCX 505 Console
• Handset with handset cord (handset model only)
• Network (LAN) cable—CAT-5E
• Desk stand
• Setup sheet
• A/C Power Adapter (depending on SKU)